With many human resource departments still grappling with how to become more strategic, a recent study by i4cp revealed several opportunities based on how HR is typically organized.
In the study, respondents were asked to specify how their HR organization was structured on a regional, functional and team level. Results varied by company size, understandably, but several gaps were identified between higher market performing organizations - those companies that have shown considerable revenue growth and increased market share over the last five years - and low-performing organizations. Some of these gaps are listed below (for organizations of 10,000 employees and more):
- High market performers are more likely to have HR structured with a combination of centers of excellence, shared services and HR generalists (65% versus only 44% for low performers).
- Global high performers tend to decentralize by country, whereas a vast majority of lower market performers decentralize by region/continent.
- More than 78% of higher market performers have the head of HR reporting directly to the CEO, versus 67% of low performers.
- Higher market performers rely much more heavily on multifunctional temporary team-based structures (43.5%) than low performers (28%).
- HR sets up more cross-functional teamsin higher-performing organizations (47.7%) than in low-performing ones (only 35 %).