Questions about the Virtual Conference

I was registered for the in-person i4cp conference. How do I get transferred to the virtual conference?

All individuals who were registered for the physical conference are automatically registered for the virtual conference. Additionally, each paid in-person pass will convert to 5 virtual passes to allow 4 of your co-workers to attend at no additional expense. Please note that these additional passes are to be used within your organization and not shared more broadly.

How do my colleagues sign up?

Every previously registered attendee will receive a special code via email that can be distributed to four others within your organization; if you can’t find the email in your inbox, please contact us.
If you want additional members of your team to attend, group pricing is available.

Can I get a refund or credit instead?

This year has presented more than its share of surprises and challenges. As you know, based on many attendees’ inability to attend the conference at the last minute, we rescheduled the March conference just weeks ahead of the event. This was well past the refund date and the deadline to cancel many of our financial agreements we had in place with the hotel and other vendors. To ensure we can continue to provide the premium experience expected of i4cp, we are unable to offer refunds or credits for cancellations. We hope you understand this unanticipated situation and we appreciate all of the members who have advised and assisted us through this process.

I had a hotel room booked at the Fairmont. Do I need to call and cancel my reservation?

If you were booked on i4cp’s hotel room block at the Fairmont Scottsdale, your reservation has been automatically canceled. If you were booked outside of the room block or at another hotel, you will need to call to cancel your reservation. If you're unsure, please contact the Fairmont to verify.

I was registered for the pre-conference workshop. Is the workshop still happening?

We are offering a virtual version of the Culture Renovation™ workshop across two days (September 23 - 24). If you paid to attend the workshop, we'll provide you with the opportunity to register four colleagues at no additional cost.