Careers at i4cp
We don't just believe that people are critical to business success.
We know they are.
i4cp is a research organization that discovers the people practices that drive market performance. Needless to say, our people are central to everything we do. We have the best people in the industry and are constantly looking for others who fit that description. Are you one of them? We'd love to hear from you.
System Administrator & Helpdesk Support
We’re looking for a smart, execution-oriented, and customer-focused individual who will oversee IT duties for a 40-person organization. This person will be responsible for upkeep, configuration, and reliable operation of the company’s computer systems, platforms, and networks, as well as provide helpdesk support for other employees, many of whom are virtual.
Primary responsibilities include:
- Manage our WAN, LAN and EDI computer platforms, while looking for ways to grow and update our network in a cost-effective way to meet future needs
- Determine the rationale and methods for upgrading company’s network, equipment and software programs each time updates are released
- Create/update and administer disaster plan that will keep the company functional in the event of a crisis
- Keep up to date on the latest networking, IT, IT Security technologies that could help the company to succeed
- Provide day-to-day technical support to end-users
Other duties include:
- Create budgets and schedules for information technology projects
- Oversee all phases of project from conception to completion
- Create project documentation
- Provide risk assessment
- Manage multiple cloud-based services
- Purchase, configure and replace laptops for end users
- Maintain on-boarding/off-boarding process, checklists and documents changes
- Develop security standards, procedures, and guidelines
Qualifications:
- 3+ years experience
- Wide knowledge of various IT systems and implementations
- Strong desire to learn new technology and approaches