Exchange Hero PME AUG 17 2023

Developing a Feedback Culture with a Growth Mindset - Performance Management Exchange

The commonly held belief that performance management is incapable of delivering business results is wrong. Rather, performance management is ineffective for companies that have a weak performance feedback culture. i4cp’s Performance Feedback Culture Drives Business Impact study found that Performance Feedback Culture (PFC) is a powerful predictor of corporate financial performance and performance management effectiveness. But what do we mean by PFC, and how do organizations create it? How can a growth mindset support the effectiveness of feedback and contribute to the health of the organizational culture?

Exchange members are invited to share their organizations’ challenges and successes while building feedback into their culture and processes.

Featuring: Rachel Levy, Director, Organizational Effectiveness, Bristol-Myers Squibb Company

Supporting Research: Performance Feedback Culture Drives Business Impact


  • The six dimensions of a Performance Feedback Culture (PFC)
  • Why a growth mindset feeds a learn-it-all culture and its role in giving and receiving feedback
  • Practical steps managers must take to create an effective performance feedback culture
This meeting is exclusively for members of the Performance Management Exchange. If you'd like to participate, please contact us to see if you qualify. If you are an i4cp member, please log in to access the registration/meeting details.
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This event is approved for certification credits.