Making Ratings Real with Personas - Performance Management Exchange

When performance ratings feel abstract or ambiguous, managers struggle to apply them consistently. In this session, we’ll explore how HR leaders are using personas—realistic employee profiles—to bring clarity, context, and confidence to performance evaluations. You’ll hear practical examples and lessons learned from peers who’ve used personas to build rating fluency across their organizations.
- Learn how realistic employee personas help managers internalize expectations
- Hear what change tactics made the biggest difference for peers who’ve done this
- Discover how to avoid common pitfalls—like rating inflation or demotivation
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