EMPLOYEE EXPERIENCE EXCHANGE NOVEMBER 2021- METRICS & ROI

Metrics are a critical element of developing employee experience objectives and strategies for reaching them, but what is essential when it comes to assessing EX? What are the must-have metrics? In this session, the Employee Experience Exchange will continue a conversation about the what, why, how, who, and when to measure, monitor, and demonstrate progress.

Guiding Questions include:

  • What should we measure and why?
  • How should data be gathered?
  • Who should the data be shared with and how often?
  • What metrics should we employ to measure progress and success across each of the major employee experience moments?
  • How can we demonstrate ROI? 

Come Prepared: Please share the set of metrics/KPIs that your team uses to measure and share success towards your EX goals.

Suggested Pre-Reading: The Essential Metrics of High-Performance Employee Experience


i4cp’s Employee Experience Exchange is a peer-driven working group that explores how to design, operationalize, and scale the moments, attitudes, and behaviors that share a satisfying employee experience. This meeting is exclusively for members of the Employee Experience Exchange. If you'd like to participate, please contact us to see if you qualify. If you are an i4cp member, please log in to access the registration/meeting details.
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