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ROI and Metrics

Metrics are a critical element of developing employee experience objectives and strategies for reaching them, but what is essential when it comes to assessing EX? What are the must-have metrics? In this session, the Employee Experience Exchange continued a conversation about the what, why, how, who, and when to measure, monitor, and demonstrate progress.

Guiding Questions include:

  • What should we measure and why?
  • How should data be gathered?
  • Who should the data be shared with and how often?
  • What metrics should we employ to measure progress and success across each of the major employee experience moments?
  • How can we demonstrate ROI? 

Suggested Pre-Reading: The Essential Metrics of High-Performance Employee Experience

This meeting is exclusively for members of the Employee Experience Exchange. If you'd like to participate, please contact us to see if you qualify. If you are an i4cp member, please log in to access the registration/meeting details.
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This event is approved for certification credits.