Metrics are a critical element of developing employee experience objectives and strategies for reaching them, but what is essential when it comes to assessing EX? What are the must-have metrics? In this session, the Employee Experience Exchange will continue a conversation about the what, why, how, who, and when to measure, monitor, and demonstrate progress.
Guiding Questions include:
- What should we measure and why?
- How should data be gathered?
- Who should the data be shared with and how often?
- What metrics should we employ to measure progress and success across each of the major employee experience moments?
- How can we demonstrate ROI?
Come Prepared: Please share the set of metrics/KPIs that your team uses to measure and share success towards your EX goals.
Suggested Pre-Reading: The Essential Metrics of High-Performance Employee Experience
i4cp’s Employee Experience Exchange is a peer-driven working group that explores how to design, operationalize, and scale the moments, attitudes, and behaviors that share a satisfying employee experience.
This meeting is exclusively for members of the Employee Experience Exchange.
If you'd like to participate, please contact us to see if you qualify.
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This event is approved for certification credits.