Metrics are a critical element of developing employee
experience objectives and strategies for reaching them, but what is essential when
it comes to assessing EX? What are the must-have metrics? In this
session, the Employee Experience Exchange will continue a conversation about
the what, why, how, who, and when to measure, monitor, and demonstrate
Guiding Questions include:
- What should
we measure and why?
- How should
data be gathered?
- Who should
the data be shared with and how often?
metrics should we employ to measure progress and success across each of the
major employee experience moments?
can we demonstrate ROI?
Come Prepared: Please share the set of metrics/KPIs
that your team uses to measure and share success towards your EX goals.
Suggested Pre-Reading: The
Essential Metrics of High-Performance Employee Experience
i4cp’s Employee Experience Exchange is a peer-driven working
group that explores how to design, operationalize, and scale the moments,
attitudes, and behaviors that share a satisfying employee experience.
This meeting is exclusively for members of the Employee Experience Exchange.
If you'd like to participate, please contact us to see if you qualify.
If you are an i4cp member, please log in to access the registration/meeting details.