At the time, a new president was taking office, Tom Brady had
just won the Super Bowl and the Zika virus topped the CDC list of health risks
in the new year. Fast forward to early 2021: a new president is taking office,
Tom Brady has just won the Super Bowl, and as for the CDC, well, another new
virus squarely tops the health risk list.
So how did the i4cp crystal ball predictions of 2017 compare
to the reality of 2020?
Not bad at all, given the recently revealed findings from Leadership Redefined—i4cp’s current comprehensive global study of what
leadership behaviors mattered most to high-performance organizations in 2020
and beyond. I found four hits and three close-enough accelerators when
comparing the 2017 Future Leadership Capabilities brief to the 2021 Leadership
A clear theme of 2017’s Future Leadership Capabilities study centered on
new ways of collaborating, breaking down silos, and working across boundaries. The
current study found that the most successful organizations of 2020 saw the
importance of leaders who did the same—breaking down silos as well as quickly sharing
learning and best practices across the enterprise. It was a year in which the
formal organization charts and traditional procedures mattered less; getting
the right people together to learn from each other and make speedy decisions
locally mattered more.
Communication and relationships
Serving as a “conscientious connector and communicator” and being
culturally agile in mindset and communications were critical capabilities identified
in 2017. The current study is aligned, with top valued leadership behaviors
including: keeping others informed, using appropriate communication
tools, and listening, empathy and maintaining positive relationships.
Using technology well
In near Nostradamus-like prescience, the 2017 study called for leaders to actively
utilize technologies to engage, communicate and collaborate, while the 2020
edition found top-cited behaviors organization leaders modeled were the use
and application of technology and new media to connect and collaborate.
Betting on talent
Developing talent, architecting talent planning, and orchestrating
innovative sources of talent were three capabilities promoted from the 2017
future leadership study. Interestingly, even with all the turbulence during
2020, developing talent to address business need and sponsoring top
talent for opportunities became more important according to the 2021 Leadership Redefined findings.
Diversity, well-being, and the digital world
In fairness, the 2017 crystal ball was a bit hazy on a few priorities that accelerated
in importance in 2020; diversity was woven into a number of predicted top capabilities.
but clearly was not as central as we found in 2020. Employee safety and well-being
were overwhelmingly top themes of the more important actions for successful
leaders in 2020.
Interestingly, the 2017 study referred to a mindful
capability to regularly be introspective to cope and react best in situations
but fell short of what great leaders actually did in 2020 to keep employees feeling
safe, cared for, and a sense belonging.
Finally, the 2020 findings found the importance of preparing
the workforce for application and impact of a digital world to be critical while
the earlier study provided a few indirect hints at what was coming, but
certainly not the major digital acceleration we experienced in 2020.
And four years from now?
I look forward to reading i4cp’s 2025 take on the future of
leadership. Chances are some things we see in the crystal ball today will be
even clearer in the years ahead.
For now, my advice to leaders is to consider doubling down
on your leadership capability development in such areas as new ways to
collaborate, relationship building, accelerated technology use, and strategic
Keep transforming your culture for future-focused success in
such areas as strong DEI, greater employee well-being and digital savvy. And as
far as the 2025 president, Super Bowl winner, and CDC risk, my Magic Eight-Ball
is showing “Reply hazy, try again later.”
Kevin D. Wilde is a strategic business adviser with i4cp and former Chief Learning
Officer at General Mills