Key Takeaways from Weekly Talent Management Action Calls: COVID-19 Business
3/13/20: The discussion on the talent management cohort call covered the following issues and considerations:
Culture & Employee Experience
•How do we address employee psychological
safety and mental well-being during this time of heightened anxiety and
•What steps is your organization taking to
manage employee experience through this crisis?
•How is hiring and onboarding impacted?
Some organizations are moving to WebEx for interviews and
postponing some onboarding
•Acting as advocates within in the
organization to help people connect to healthy practices
•Help support community connection
throughout this process
Working Environment & Technology
•How are organizations supporting
employees who are working from home for the first time?
•Logistics: Do employees have the
technology and communication tools they need to do their jobs and
collaborate with co-workers?
•What strategies are being developed for
employees working from home with kids due to school closures?
Some are creating special PTO codes for parents with kids at home
Virtual School / home-schooled / school
•Issues with lack of equipment for
students working from home
•Leaning on community for rotating
childcare (between families, at church/community groups)
Other flexibility at home
•Set norm around walking calls on the
phone (to get away from your computer)
•Trust employees to get the work done
when/how they can without being tied to 9-5 days
•How are you differentiating communication
to populations at various risk levels?
•What cadence are you using to communicate
•Employees need a regular cadence of
•Have plenty of check-ins and team calls
that support emotional well-being (not every call needs to be task-related)
•Establish guidelines to provide structure
•Providing links to the official
•How do you handle stigma around employees
who tested positive for coronavirus?
•How are you inquiring about employee
•Be in alignment with HIPPA laws
•What communication channels are you
•Dedicated Slack channel with latest links
•“Water cooler discussion” slack channel
to help continue fun and meaningful connection
•Employee-led online communities
•Sending out company-wide surveys
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