Booz Allen is a global firm serving federal and commercial clients as their essential partner, solving problems and leveraging a breadth of management consulting, technology, engineering and scientific expertise to deliver breakthrough ideas, solutions and products. The firm enhanced its performance management approach over the past several years to align with industry best practices by removing ratings and streamlining the process to enhance the employee experience.
However, results in their people/culture survey showed that employees were yearning for more meaningful and frequent feedback to help further their careers.
In July 2016 the firm launched SnapShot, a performance management pilot, to provide an avenue for high-quality, frequent, meaningful career conversations between employees and managers to strengthen our culture of performance feedback. The purpose of SnapShot is to empower employees to own and drive their careers through monthly, informal discussions. More than 2,000 employees–just under 10% of the firm–participated in the pilot.
In this webinar, Laurie Bravo and Virginia Lyon from Booz Allen Hamilton will share:
- The business case for change
- How Booz Allen implemented this change
- Results and next steps
- Recommendations to other companies looking to do something similar
Booz Allen Hamilton’s initiative was a recipient of i4cp’s 2018 Next Practice Award—learn more about their amazing business success story.