COVID-19 has helped make nearly every facet of how
organizations and HR operate more virtual than in the past, including
On i4cp’s July 23, 2020 Total
Rewards Leader COVID-19 Response Series call, total rewards leaders from
Capital One, Dutch Bros. Coffee, Electronic Arts (EA), Intel and many others
joined Q&A guest Peter Manias, senior director of compensation at
Microsoft, to discuss performance management in an increasingly virtual world.
- The majority of
organizations had begun taken their performance management practices
virtual in the midst of the coronavirus pandemic, if not earlier. Today’s
first instant poll found 78% of participants saying their company has
taken performance management practices virtual, either prior to or during
COVID-19, with another 19% saying their organization has yet to do so, but
is considering it.
has forced increased work/life integration on many employees who are now
working remotely. Companies are addressing this new reality and the
potential challenges it presents for employees, such as affording
additional leave for those with caregiving responsibilities, for example.
of the performance management practices that companies have adopted in the
wake of COVID-19 will be more permanently embedded in their approach to
performance management. Q&A guest Peter Manias, for example, outlined
how Microsoft is rethinking how it determines an employee’s opportunity
for impact over the course of the year, and making compensation decisions
that account for an individual’s personal circumstances and how they
affected that employee’s ability to impact the organization throughout the
- Overall, COVID-19 hasn’t
led most organizations to make significant changes in their approach to
performance management, with 54% of instant poll respondents indicating as
much. Among those indicating that the coronavirus pandemic has led to changes
in their firms’ 2020 performance management approach, the largest number
(38%) said they are making adjustments to performance targets.
In addition to this recording, please see these resources: