Transforming Work at Scale: How Pfizer is Shaping the Future of Talent - 2026 Next Practices Weekly

In this session of Next Practices Weekly, hosted by i4cp’s Tom Stone and Carrie Bevis, Sherry Cassano, Chief Talent Officer and SVP of People Experience at Pfizer, offered a compelling look at how one of the world’s most innovative healthcare companies is reimagining workforce strategy at scale.

Sherry shared how her team is redefining the employee experience across U.S. and international divisions through a blend of AI, leadership development, and human-centered design. Emphasizing both high performance and well-being, Sherry’s insights highlighted the importance of balancing ambition with care, as organizations navigate the complex future of work.

Key Topics Discussed

  • Rearchitecting Talent for Impact: Sherry outlined Pfizer’s commitment to aligning talent strategies with business outcomes, designing for agility while supporting a diverse and distributed workforce.
  • AI-Powered Talent Insights: The session showcased how Pfizer uses AI and advanced analytics to inform leadership assessment, workforce planning, and capability building, turning data into strategic foresight.
  • Reframing Leadership for the Future: Sherry emphasized rethinking leadership pipelines, moving away from traditional promotion models toward impact-based growth, ensuring a robust and equitable talent ecosystem.
  • Balancing Flexibility with Connection: As a hybrid organization, Pfizer is investing in the “moments that matter” to foster connection, drive innovation, and ensure alignment, without defaulting to mandates.
  • Well-being as a Strategic Priority: The conversation explored how leaders can scale care across a global workforce, cultivating cultures that enable sustainable high performance.

Whether you're shaping the future of talent in your own organization or looking to level up your workforce strategy, this conversation is packed with forward-thinking insights and bold practices. Don’t miss the opportunity to hear directly from a top HR executive at the forefront of global transformation, watch the recording to gain inspiration and actionable strategies you can implement today.

Resources Shared

  • Register for the 2026 Conference
    Don’t miss i4cp's premier annual event—Next Practices Now Conference—where forward-thinking leaders gather to explore the future of work. Secure your seat
  • 2026 Priorities & Predictions Report: Explore i4cp’s latest insights to guide your talent, leadership, and culture strategies in the year ahead — read the full report

To ensure open discussion, this event was exclusively for HR practitioners. Vendors and consultants were not permitted to attend.