CHRO-Led Transformation at Integra LifeSciences: Redesigning HR for Enterprise Impact - 2026 Next Practices Weekly
Next Practices Weekly recently welcomed Chantal Veillon, Executive Vice President and Chief Human Resources Officer at Integra LifeSciences, for an insightful conversation on how HR can become a driving force behind enterprise transformation. Drawing from her experience leading HR across multiple industries and navigating transformation at Integra, Veillon shared how HR leaders can evolve from service providers to strategic partners that shape business outcomes, strengthen accountability, and enable organizational agility.
Moderated by i4cp’s Carrie Bevis and Tom Stone, the discussion explored Integra’s ongoing journey to redesign its HR operating model while fostering a more enterprise-minded culture. Veillon highlighted the importance of breaking down silos, building shared accountability, strengthening HR capabilities, and creating structures that help leaders make better decisions across the organization. She also emphasized the need to balance performance, purpose, and patient impact as the company continues to evolve.
Key Topics Discussed
- Building an Enterprise Mindset. Integra has worked to move employees beyond functional and site-based thinking, encouraging leaders to make decisions with the broader enterprise in mind.
- Redesigning the HR Operating Model. The HR team has evolved toward clearer roles, stronger shared services, and greater alignment between strategic business partnering and operational execution.
- Creating Shared Accountability. Transformation efforts focused on establishing clear ownership while ensuring leaders, HR, and employees work together toward common business goals.
- Strengthening HR Capabilities. Veillon discussed intentionally building business acumen, project management, employee relations, and strategic partnering capabilities across the HR function.
- Leading Sustainable Change. Successful transformation requires ongoing learning, change management, and reinforcing new behaviors over time - not just implementing new structures.
The session offered practical lessons for CHROs and senior HR leaders facing similar transformation challenges. Attendees gained an inside look at both the successes and realities of change management, capability building, and organizational redesign. Watch the recording to hear Veillon’s candid reflections on what has worked, what remains a work in progress, and how HR can create measurable enterprise value through intentional transformation.
Resources Shared
- Succession Management Survey. Help shape i4cp’s new research on succession practices, leadership pipelines, and executive readiness. The survey is open through June 9, and participants will receive early access to the findings. Access the survey: Succession Management Survey
- Designed for Disruption – Download the Report: Future-ready organizations don’t just adapt - they’re built for disruption. Explore the agility routines driving performance in this latest research from Institute for Corporate Productivity. Access the Designed for Disruption report
To ensure open discussion, this event was exclusively for HR practitioners. Vendors and consultants were not permitted to attend.
