From Service Provider to HR Decision Architect - A Future-Ready Mission for CHROs

The traditional HR function is often defined by the services it provides and by the satisfaction of customers and stakeholders. This service-first focus shifts attention away from the tangible business outcomes HR is meant to influence. More critically, it overlooks a fundamental truth: Better people decisions = stronger business outcomes.

Join Pete Ramstad and John W. Boudreau as they present their new, future-ready mission statement and framework for redefining the HR function.

"To improve the success of the organization by delivering governance, professional services, and insight through distinctive expertise, enhancing decisions that depend upon or impact people."

In this interactive webinar, Ramstad and Boudreau will guide you through this transformative shift, explaining how to adopt an accountability-driven, analytics-powered model that elevates HR’s strategic role. They will also share insights to deliver real business impact, and to protect the organization from growing talent, regulatory, and AI-driven risks, not by doing more work, but by becoming the architect of better people decisions across the enterprise.

Meeting Takeaways for Building a Future-Ready HR Organization:

• Redefine HR’s value streams
  Balance Governance, Professional Services, and Insight—and why under-investing in governance (risk, pay, data, confidentiality) quietly erodes HR’s strategic authority.

• Use insight as influence
  Move analytics from internal reporting to decision-shaping, so HR earns a seat in the conversations that matter most.

• Improve manager decision quality at scale
  Understand the primary mechanism through which HR drives results: improving hiring, development, performance, and pay decisions made outside HR.

• Shift metrics from HR performance to manager accountability
  Use analytics to hold leaders accountable for talent outcomes, not just HR activity.

• See a real example: Turning turnover data into strategic leverage
  Learn how a simple but powerful turnover coding approach, examines performance contribution, departure destination, and role pivotality.

Hosted by i4cp’s Up Next Cohort, this session brings together forward-looking HR leaders who are actively building the competencies required of tomorrow’s CHROs. It provides a space to examine emerging trends, evolving expectations, and the systems-level capabilities defining modern executive leadership.

Guided by insights from CHROs, industry experts, and i4cp’s ongoing research, each dialogue offers practical and strategic takeaways to support continued growth on the path to enterprise leadership.

Meeting Details

Register in advance for this meeting:  https://events.zoom.us/ev/AkM8GfUMljm_dBgN7C107jrMYdsa5H7Vn78iQ8raJvi0B1aVSa0C~AiZ_5XtLu1fZ7mgOKH_UPooIaPqBOvtFbv3_4W8efcBFl88a_Ii8I9iFjA (opens in a new tab)