From Offer to Impact: Designing the Onboarding Journey - Flash Call
Many organizations are actively redesigning their onboarding experiences because getting it right has a measurable impact on retention, engagement, and early performance. Strong onboarding sets the foundation for long-term success, while fragmented or short-lived approaches often leave new hires disengaged, overwhelmed, or questioning their decision to join. As organizations navigate hybrid work, increased automation, and rising expectations from both employees and leaders, many are realizing that onboarding must be more intentional, more relational, and more sustained. Not just on day one, but across the full onboarding journey to deliver real impact.
This Flash Call brings together leaders from talent acquisition, employee experience, and onboarding teams for a live, member-led conversation focused on how organizations are designing, building, and launching onboarding experiences that actually deliver on their promise.
Leaders from Best Buy and Symetra will help anchor the discussion by sharing the questions they’re exploring and the changes they’re making, before opening it up to the broader group for live benchmarking and idea sharing.
What we’ll explore:
- What should onboarding include end to end?
- How should onboarding shift for senior leaders and critical roles?
- Where does onboarding ownership work and where does it break?
- What signals or metrics actually tell us onboarding is effective?
- Where AI is beginning to show up and where teams are still experimenting
