Proving I&B Impact: Practical Measurement and Accountability Strategies - Impact & Belonging Exchange
Impact & Belonging measurement is entering a new phase. As expectations rise for defensibility, organizations are placing greater emphasis on building I&B measurement approaches that leaders trust.
For many organizations, the priority is strengthening accountability. The opportunity is to continuously evolve toward a more integrated view of employee experience, culture health, well-being, and organizational performance.
Together, we’ll explore:
- The most common, and most useful impact & belonging metrics
- How peers are using disaggregated data, sentiment analysis, and qualitative insight to capture lived experience with greater precision
- Practical approaches to building dashboards and index-based scorecards that support ongoing decision-making
- How organizations are linking I&B outcomes to business impact (retention, innovation, performance) and strengthening leadership accountability
Member Spotlight
Eugene Smith II
Vice President & Chief of Staff to the Global Head of Talent Management and Engagement
Eugene Smith II is a Member Lead for i4cp’s Impact & Belonging Exchange. Eugene currently serves as Vice President & Chief of Staff to the Global Head of Talent Management and Engagement at Citi, where he leads with purpose, precision, and a strong commitment to operational excellence. Working at the intersection of strategy, storytelling, and experience design, he drives high-impact global engagements that strengthen culture, connection, and leadership visibility.
With a background spanning global inclusion roles at Goldman Sachs and leadership development at Bloomberg, he brings deep expertise in inclusive culture-building, enterprise-wide allyship strategies, and colleague engagement. Eugene is passionate about creating environments where people feel seen, valued, and empowered.
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