i4cp Awards FedEx Express with Its 2010 Productivity Pioneer Award

FedEx's Employee Loyalty Index Cited as an Innovative, Pioneering Program in the Field of Workforce Productivity

Seattle, WA (February 2, 2010) - FedEx Express (NYSE:FDX) was awarded the Institute for Corporate Productivity (i4cp) 2010 Productivity Pioneer Award today during a presentation at i4cp's 38th Annual Member Conference. This award is presented annually to an i4cp member company that has demonstrated unique and successful programs to increase workforce productivity within their organization. Dennis Reber, Manager of Organization Effectiveness Solutions at FedEx Express, received the award.

"FedEx Express is extremely proud to receive i4cp's Productivity Pioneer Award," said Reber. "Having seen tremendous results from our various employee initiatives, it's great to be honored by an organization such as the Institute for Corporate Productivity for our accomplishments and focus on high performance."

The Employee Loyalty Index (ELI) at FedEx Express complements i4cp's core focus of leveraging human capital as a driver for increased market performance. The ELI is a tool that gauges multiple indicators of employee loyalty - and other critical factors that drive this commitment - on an ongoing basis. The information is then used to develop proactive processes and forward-thinking initiatives. The index is not designed to simply measure loyalty for loyalties sake, but to act on the premise that loyal employees help to build customer loyalty, and, in turn, greater profits.

"I'm thrilled to present this year's award to FedEx Express, a longtime member of i4cp," said Kevin Oakes, CEO of i4cp, the world's largest vendor-free network of corporations focused on building and sustaining a highly productive, high-performance organization. "The Employee Loyalty Index is an extremely innovative and successful program that highlights all of the great work Dennis and his team are doing at FedEx Express."

The ELI has proven to be an effective tool in measuring employee loyalty, and the ongoing program aims to build deeper and more productive customer relationships, to encourage employee retention, to reduce customer churn and to increase financial returns.

The program is one of several reasons why FedEx Express was selected to receive i4cp's Productivity Pioneer Award. Its innovative use of human capital to drive business results embraces the concept of high-performance organizations.

About i4cp, inc.
i4cp is the world's largest vendor-free network of corporations focused on building and sustaining highly productive, high-performance organizations. Through a combination of peer networking, human capital research, tools and technology, we enable high performance by:

  • Revealing what high-performance organizations are doing differently
  • Identifying best and next practices for all levels of management
  • Providing the resources to show how workforce improvements have bottom-line impact

With more than 40 years of experience and the industry's largest team of human capital analysts, i4cp is the definitive destination for organizations seeking innovative ways to improve workforce productivity.

About FedEx Corp.
FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $35 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world's most admired and trusted employers, FedEx inspires its more than 280,000 team members to remain "absolutely, positively" focused on safety, the highest ethical and professional standards and the needs of their customers and communities. For more information, visit news.fedex.com.

Erik Samdahl
Erik is the head of marketing at i4cp, and has nearly 20 years in the market research and human capital research industry.