Lumen’s Culture Renovation® - 2025 Next Practices Weekly

In this session, Ana White, EVP & Chief People Officer shares how Lumen is undergoing radical cultural transformation by rebuilding its internal structures from the ground up. She highlights the alignment with the CEO and senior leadership, the reconfiguration of people programs, and the paths taken to foster innovation, well‑being, and growth across the organization.

Cohosted by Marshall Bergmann and Tom Stone, the conversation delves into strategic actions—hiring a new senior leadership team, embedding new behaviors, and deploying experiential learning—to bring culture renovation to life and ensure everyone at Lumen thrives.

Key Topics Discussed

  • Bold Executive Partnership: How Ana and Lumen’s CEO forged a partnership to drive culture transformation at the highest level.
  • New Senior Leadership Investment: Strategic hiring of a revitalized SLT to align leadership with Lumen’s renewed cultural direction.
  • Culture-Driven Talent Programs: Infusing new behaviors into people programs—from performance management to engagement initiatives.
  • Well‑Being and Growth Ecosystem: Creating a workplace environment that supports both personal wellness and innovation.
  • Experiential Learning Initiatives: Leveraging differentiated training and immersive experiences to anchor new cultural norms.

To continue exploring the cutting edge of HR innovation, be sure to register for future Next Practices Weekly  sessions. And don’t miss the opportunity to connect in person at the 2026 i4cp Next Practices Now Conference—registration is now open!

This event was exclusively for HR practitioners. Vendors and consultants were not permitted to attend