Balancing AI with Human Connection in the Workplace - Flash Call
As AI becomes more embedded in the employee experience, organizations are grappling with how to maintain empathy, trust, and human connection, especially in high-touch roles like caregiving, leadership, and employee support.
In this Flash Call, we’ll explore how i4cp member organizations are navigating these emotional and relational dimensions of AI. Glynis Brewster, Executive Director, HR Operations & Service Delivery at Providence, will lead our discussion inspired by a recent exchange in our Expert Network, with framing insights from Wojciech Bednaruk, People-Centric Technology Team Leader at PwC, and our AI Exchange Lead. We will also share reflections from fellow members across the i4cp community.
We’ll explore:
- How to use AI to enhance (not replace) meaningful human interactions
- Signals that suggest employees are feeling disconnected or dehumanized
- Coaching strategies for leaders to show up with presence in digitally automated environments
This session is designed to be collaborative:
✔ Come ready to ask questions and share what you’re seeing
✔ Walk away with fresh perspectives, peer examples, and practical takeaways
