CAPITAL ONE SAYS CALL-CENTER STAFF WILL WORK AT HOME PERMANENTLY

Joseph Jamrog - Researcher, Research Services, i4cp
  |  
October 30, 2020
October 30, 2020
Capital one hero

Capital One Financial Corp. said the majority of employees at its U.S. call centers for cards will work from home even after the coronavirus pandemic ends.

For the rest of its staff, the card giant extended remote operations until the end of March, according to an internal memo. Capital One had previously said employees would work remotely until at least the end of this year.

Read more here.

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Joseph Jamrog
Joseph Jamrog, Researcher, Research Services
Joe Jamrog is a longtime researcher at i4cp, where he has spent more than 20 years helping i4cp members address their most critical HR research needs.