Powering Productivity with AI: How Lumen is Transforming Work with Microsoft Copilot - 2026 Next Practices Weekly
Join i4cp’s Next Practices Weekly on March 12, 2026, for a deep dive into one of the most ambitious AI implementations in enterprise HR. Tim Climo, Vice President of People Analytics & Technology at Lumen Technologies, will share how the company launched and scaled Microsoft 365 Copilot across its workforce as a catalyst for digital transformation.
As one of the earliest participants in Microsoft’s Early Access Program, Lumen positioned Copilot at the center of its shift from traditional telecom to a technology company. From sales enablement to engineering support, Copilot is helping Lumen’s 24,000 employees accelerate research, automate repetitive tasks, and enhance customer experience with real-time, AI-driven insights. Tim will unpack how Lumen approached this rollout, its use cases, results so far, and lessons for HR leaders navigating the future of work.
Why You Should Attend
- Discover how Lumen integrated Microsoft Copilot to transform workflows across departments.
- Learn from one of the earliest enterprise adopters of generative AI at scale.
- Understand how people analytics supports strategic AI rollout and employee enablement.
- Get inspired by a bold vision of digital transformation that centers on people, performance, and purpose.
Whether you're exploring AI deployment, reimagining productivity, or building tech-enabled cultures, this is a must-attend session. Hear how Lumen is leveraging strategic partnerships and people analytics to operationalize innovation and unlock breakthrough performance.
To ensure open discussion, this event is exclusively for HR practitioners. Vendors and consultants are not permitted to attend.
