Workforce Planning in the Era of AI: What's Changing and What's Next - Workforce Planning & Readiness Exchange
How is AI fundamentally changing the way organizations plan, shape, and deploy their workforce?
AI is reshaping not only how work gets done, but how workforce planning decisions get made. As organizations rethink skills, productivity, capacity, and organizational design, workforce planning leaders are being asked to move beyond annual headcount forecasts toward more dynamic, business-driven approaches. Yet many are still defining how AI should inform workforce strategy — and where human judgment remains essential.
This session explores how leading organizations are adapting strategic workforce planning for an AI-enabled future, including the opportunities, challenges, and decisions redefining the discipline.
Together, we'll explore how to:
- Move from static headcount plans to dynamic, skills-based planning built for agility.
- Apply a "build, buy, borrow, or bot" lens to balance talent, automation, and productivity trade-offs.
- Harness AI to sharpen workforce decisions — without losing human judgment, governance, or context.
Join in and learn directly from i4cp peers. You'll pressure-test your approach, exchange insights in real time, and leave with practical actions grounded not only in research, but in lived implementation experience.
Member Spotlight
Louis To
Principal Workforce Strategy Consultant, Strategic Workforce Planning Lead
Louis To is a workforce strategy and talent transformation leader currently serving as Principal Workforce Strategy Consultant, Strategic Workforce Planning Lead at Providence Health & Services. With experience spanning Providence, Deloitte, and KPMG, Louis helps organizations leverage data, workforce analytics, and employee insights to shape talent strategies, workforce planning, and employee experiences. Holding a Master's degree in Industrial & Organizational Psychology, he is passionate about turning data into compelling stories that drive action and help organizations create better outcomes for their people.
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