How Citi Is Redefining Talent Strategy for the AI Workforce - 2026 Next Practices Weekly

2026 Next Practices Weekly   How Citi Is Redefining Talent Strategy for the AI Workforce Hero

As part of i4cp's Next Practices Weekly on September 10, 2026, join Sachin Jain, Managing Director and Global Head of Talent Strategy at Citi, for a forward-looking discussion on why the future of AI is fundamentally a talent strategy challenge - not just a technology initiative. Drawing from his thought leadership on the Agent Lifecycle, Sachin will explore how organizations can apply proven HR practices used throughout the employee lifecycle to effectively manage AI agents as digital workers. As intelligent agents become capable of reasoning, planning, and taking action, HR leaders have an unprecedented opportunity to redefine workforce strategy for a hybrid workforce of people and AI.

During this session, Sachin will examine how organizations should rethink agent selection, onboarding, development, and performance management through the lens of modern talent practices. Rather than treating AI as software to deploy, leading organizations are beginning to manage agents with the same rigor, governance, and intentionality they apply to their human workforce. Hosted by i4cp, this conversation will explore the emerging role HR must play in ensuring AI delivers business value while strengthening organizational capability.

Why You Should Attend

  • Discover why HR - not just IT - must lead the strategy for managing a workforce that includes both people and AI agents.
  • Learn how Citi is applying talent management principles to the Agent Lifecycle, offering a new framework for selecting, onboarding, developing, and governing AI agents.
  • Explore practical approaches to building governance, accountability, and Human-in-the-Loop practices that improve AI performance while reducing organizational risk.
  • Understand how continuous coaching and feedback can help AI agents learn, adapt, and create greater business value over time.

Whether your organization is experimenting with generative AI or building enterprise-wide agentic AI strategies, this session will provide practical insights into one of the most significant shifts facing the future of work. Join us to discover why the organizations that thrive in the next decade will be those that successfully integrate human talent and digital workers into a cohesive, high-performing workforce.

To ensure open discussion, this event is exclusively for HR practitioners. Vendors and consultants are not permitted to attend.