3 min read

Boulevard Transforms Hiring with AI-Powered CoPilot

Mimi Turner
Mimi Turner
i4cp Talent Acquisition Board
i4cp Board Chairs
Boulevard Hero

Boulevard reduces time-to-hire by up to 30% using CoPilot’s AI-powered sourcing.

Snapshot

Boulevard, a client experience platform for appointment-based, self-care businesses, has leveraged AI to enhance its talent acquisition process. By adopting CoPilot from Findem.ai, Boulevard has significantly improved its candidate sourcing. CoPilot aggregates data from multiple channels—such as inbound candidates, CRM, and ATS—allowing Boulevard to streamline its hiring process and ultimately hire 25-30% faster. This improvement has become even more critical given the recent 10% decline in candidate outreach response rates over the past few years.

The Challenge

With a team of 250 employees, Boulevard needed to optimize its talent acquisition process. Despite using various sourcing tools like LinkedIn, the team struggled to efficiently identify the right candidates. The existing tools lacked sufficient AI-driven capabilities, which made managing multiple sourcing channels while maintaining a positive candidate experience a challenge.

The Tools & Tech

Boulevard became a design partner for Findem’s CoPilot, an AI-powered sourcing tool that aggregates candidates from multiple channels and ranks them based on factors like warmth, experience, and behavioral signals. This holistic approach enables Boulevard to find the best candidates without having to start projects from scratch, ensuring efficiency and precision in the hiring process.

The Solution

By adopting CoPilot, Boulevard has streamlined candidate sourcing, improving hiring speed and candidate experience. CoPilot's AI-driven platform automatically aggregates candidates from all sourcing channels and ranks them based on key factors such as engagement level, action, and behavioral signals. This automation allows Boulevard to focus on high-priority, engaged candidates, enhancing the overall talent experience, which is a key differentiator in a competitive job market. The platform's conversational interface allows the team to easily create job descriptions, launch searches, and refine candidate pools dynamically, making it a valuable tool in the hiring process.

The Result

Since implementing CoPilot, Boulevard has reduced its time-to-hire by 25-30%, making its first hire immediately after adopting the platform. This improvement has been crucial, especially in light of declining candidate engagement rates across the industry. The ability to identify relevant candidates quickly has helped Boulevard maintain a positive talent experience, which remains a competitive advantage in the job market.

  • 25-30%: Reduction in time-to-hire.
  • 10%: Decline in candidate outreach response rates over the past few years.

"The market remains competitive, despite the macroeconomic climate. Findem and CoPilot have allowed us to hyper-target talent that most closely matches our needs more quickly and with greater confidence. Speed and experience are how we’re able to differentiate ourselves in the labor market, and Findem’s tooling enables this philosophy," said Baker, Boulevard's Talent Acquisition Leader.

What’s Ahead

Boulevard plans to expand the use of AI tools like CoPilot into other stages of the hiring process, including automating scheduling. The company is also looking to enhance role awareness through AI-driven platforms and explore additional ways to improve the candidate experience beyond sourcing.

  • Automating: Scheduling tasks to improve efficiency.
  • Enhancing: Awareness of open roles through AI-driven platforms.
  • Exploring: Additional AI-driven innovations to further enhance the candidate experience.
Conclusion

Through its partnership with Findem.ai and the adoption of CoPilot, Boulevard has revolutionized its talent acquisition process. By leveraging AI to source and rank candidates more efficiently, Boulevard has improved its hiring speed and maintained a strong focus on the candidate experience, giving the company a competitive edge in the labor market.

This AI use case example summary was created with the assistance of ChatGPT, then edited and fact-checked by i4cp staff.

The mention or inclusion of any specific vendor or product on the i4cp platform does not imply endorsement or recommendation by i4cp.

Sources:

Oct 14, 2024