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How High-Performance Companies Make Sure Their Customers Rule
Imagine stopping by your bank to make a withdrawal from the ATM, only to have tickets for the trip of a lifetime emerge from the cash slot.
Why HR Must Be Experts on Data Governance
On Aug. 18, 2014, Community Health Systems (CHS) announced that hackers had stolen information from 4.5 million patients' records. What might not have...
The Art of Performance Management
The Ecce Homo fresco in the Sanctuary of Mercy in Zaragoza, Spain, was relatively unknown until 2012. That year, an ill-fated attempt to restore the...
The 5 Cultural Values that Drive Organizational Agility
Competitive advantage depends on the ability to move quickly, decisively and efficiently in sensing, responding to and exploiting change in the...
The Fix for Your Failing Leadership Development Program
Organizations will spend over $13 billion this year on leadership development. Most of that money won't be used wisely, if you ask the executives...
4 Ways to Take Global Leadership Development to the Next Level
It seems inconceivable that the effectiveness of global leadership development efforts is declining in a time when organizations are increasingly...
How the Best Companies Are Using Coaching to Accelerate Workforce Productivity
Coaching is not an isolated practice--it's a management discipline that influences both development and performance. When embraced, valued, and...
The Keys to Successful Business Strategy Execution
A company's capacity to quickly and effectively execute business strategy is, in itself, a competitive differentiator, one that is highly correlated...
From March Madness to Market Madness: Building Agile Workforce Planning and Analytics Capability
March Madness was a whirlwind experience this year. We rode the early upsets, fallen idols, and breathtaking buzzer beaters. And who can forget the...
The One Question Every HR Professional  Must Ask
How effective is the organization at leveraging talent to drive high market performance? It's a simple question, but not one easily answered. A...
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