Attrition Analysis

We had a great session on Attrition Analysis. If you are looking to impact your bottom line, here is a good place to start. Thirteen member companies, including more than 30 professionals, joined the discussion led by i4cp’s Patrick Murray. 

Highlights of the session: 

• Offered an attrition analysis methodology developed for two organizations (manufacturing and insurance),
• Described both qualitative and quantitative analysis practices,
• Offered descriptive templates for how to collect raw data needed for attrition analysis,
• Provided a sample fish bone tool used for retention/attrition analysis,
• Describing a project scoping process and definitions for analysis,
• Offered sample approaches to segment analysis,
• Described a deep dive into critical segment analysis (such as for early leavers, and pay analysis)
• Shared an innovative new approach to exit surveys and analysis,
• Provided a sample cost of turnover analysis,
• Shared a key tool and graphic for Journey Mapping of recommendations.   

Meeting Presentation: WAE January 2017 Meeting Presentation 

Meeting Recording :   WAE January 2017 Meeting Recording 

Please note that the posted presentation has removed certain slides to respect confidentiality. 

For more information, please note that i4cp’s research can help with designing exit and stay interviews. We can also provide exit/stay outsourcing services - check out our website for more information or contact Patrick.Murray@i4cp.com 

Amy Armitage

Research Program Director

Office: +1-203-431-2415 | Cell: +1-203-470-2211 | amy.armitage@i4cp.com