The Employee Well-being Exchange invited special guest, Dr. Leah Weiss, author of How We Work: Live Your Purpose, Reclaim Your Sanity, and Embrace the Daily Grind and Principal Teacher of Compassion Cultivation Training at Stanford University, for a fireside chat about burnout and what to do about it. We explored the causes and impact of employee burnout and how to combat burnout with awareness, compassion, and mindful leadership.

Key Take-aways:

  • In response to Mental Health Awareness Month:
    • 95% of members are developing and deploying communications/materials to heighten awareness of mental health (intranet promotions, educational emails, etc.)
    • 58% of members are hosting related virtual or in-person events
    • 47% of members are engaging EAP provider or other experts to participate in town halls on mental health
    • 32% of members are encouraging leaders to openly discuss mental health challenges
    • 21% are offering additional mindfulness opportunities and incentives to participate
  • Burnout is the most cited driver of potential talent loss post-pandemic according to our recent pulse survey
  • 67% of managers believe that their teams are overworking
  • Caregiving needs, the gender pay gap, and burnout have all contributed to the loss of ~3M women from the workforce through the pandemic, and unpaid caregiving and burnout are compounded for women of color
  • Organizational culture is often the culprit of sustaining toxic workplaces or work habits that cause burnout
  • Leaders, managers, and employees can be taught to identify early signs of burnout (research has identified 12 stages) that can look like overworking at the beginning
  • Burnout is mental/emotional as well as physical, and the 12 stages of burnout are often accompanied by physical symptoms (which drive health care costs and absenteeism)
  • Organizations must begin to address TEAMS, rather than just individual interventions, to affect change
  • The foundation of team health is self-awareness, autonomy, structured R&R, and community & collaboration
  • Well-being is synonymous with sustainable performance

Suggested Reading:

Key discussion questions explored:

  • What is your organization doing for Mental Health Awareness Month?
  • What kinds of burnout are people talking about in your organization?
  • How are people in your organization responding/reacting to burnout?
  • Self awareness – How do we recognize when we’re experiencing burnout (bio markers, physical and mental response)? What do we do? Who do we tell?
  • Manager’s Role - What is the manager’s role in identifying and addressing workplace burnout? How do we support this population at the highest risk of burnout themselves?

Building on groundbreaking research by both i4cp and Rob Cross, the Employee Well-Being Exchange is a peer-driven community working group that explores the relational sources of well-being, how personal networks impact this, and the tools to support individual performance and well-being.

This meeting is exclusively for members of the Employee Well-Being Exchange. If you'd like to participate, please contact us to see if you qualify. If you are an i4cp member, please log in to access the registration/meeting details.
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