Designing Employee Experience

Twelve member organizations joined our call yesterday for a discussion on designing employee experience with guest speaker Eric Lesser, Research Director, IBM Institute for Business Value. Highlights of the meeting:

· Discussion of three areas of employee experience that improve employee engagement and productivity

ü The Social Sphere (others in their work setting)

ü The Work Sphere (their assigned tasks)

ü The Physical Sphere (the tangible environment)

· Five Practices that can influence the design of employee experience (i.e., a good design checklist)

ü Personalization

ü Transparency

ü Simplicity

ü Authenticity

ü Responsiveness

· Four specific recommendations for designing employee experience

ü Tune into the voice of the employee using analytics

ü Invest in key milestones where employee experience has a unique impact

ü Build an employee experience coalition that crosses traditional silos

ü Design employee experience using rapid, iterative design principles

Meeting Presentation: PMEE June 2016 Presentation

Meeting Recording: PMEE June 2016 Recording

Meeting Research Report: Designing Employee Experience

This meeting is exclusively for i4cp member organizations. If you'd like to participate, please contact us to see if your company qualifies for membership. If you are an i4cp member, please log in to access the registration/meeting details.
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