Executive in Residence
Randy was with American Express for 24 years. Most recently she was the Corporate Ombudsperson leading the global program and reporting to the Chairman, Vice Chairman and the Audit Committee of the Board. Randy consulted with most of the 100+ U.S. and international organizations that benchmarked the American Express Ombuds program best practices during her leadership. Previously, she was Senior Vice President and Center Head in the U.S. and Europe, specializing in card service delivery, risk management, travelers cheques, travel and data center operations, and she was the SVP for Human Resources, Learning & Development, Quality & Reengineering for U.S. Corporate Card, Small Business and Travel. Prior to American Express, Randy was a strategic planner and retail banking officer for First Bank System.
Randy has a BA in Economics from Randolph Macon Woman's College.
Areas of Competence:
Corporate Culture |
Strategy Execution & Alignment |
Diversity & Inclusion |
